1. Introduction
Welcome to EditFlow ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (APK) and web application, available at https://editflow.acsoft.online.
By using EditFlow, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide better services to our users. This includes:
- Account Information: When you register an account, we collect your full name, email address, password, and profile metadata.
- Project & Review Media: We collect video reviews, comments, project notes, feedback sessions, and voice notes that you upload or share through the service.
- Payment Information: When upgrading to a premium account, we collect transaction verification details (such as UTR numbers/transaction receipts) for manual activation, or invoice metadata for premium requests.
3. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, operate, and maintain our application and services.
- Improve, personalize, and expand the functionality of EditFlow.
- Understand and analyze how you use our application to optimize user flows.
- Communicate with you, including for customer support, service announcements, and notifications.
- Process premium upgrades and account status changes.
4. Data Storage and Security
We prioritize the security of your data. EditFlow secure servers and databases are hosted on Supabase (PostgreSQL), utilizing industry-standard encryption protocols. Your uploaded media files, including review assets and voice notes, are stored in isolated secure storage buckets with restricted access controls.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Third-Party Services
We may employ third-party companies and services to facilitate our services. These include:
- Resend: Used to dispatch system transaction emails, support responses, and upgrade alerts.
- Google Play Services: Used to run native platform features inside the Android package version.
6. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: